Trailer is very well made, Janna helped me with unhitching the trailer at home, talking me through the process via phone conversation and sending photos. Very good service.
Good trailer at a good price. Unfortunately i have traveled out for the second time to collect the canvas cover but its not available when I was told telephonically it would be available. Very annoying. The place seems disorganized.
I went in around lunchtime to try source a trailer as I had to urgently get one, for a drive from Brisbane to WA that afternoon. Despite a fully booked workshop they were able to help me get the trailer I needed, squeeze it in to get a few modifications done (Canvas cover, upgraded wheels) all within a couple of hours. Kevin was a delight and couldn’t be more impressed with his genuine care factor and understanding. Thanks mate and to the team
The trailer and service exceeded our expectations. We have already travelled about 7000 km with the trailer we bought 2 weeks ago. The trailer is perfect! Everything that’s promised! Great design! Janna Li provided smooth efficient service. When we picked up the trailer, the designer, Eric, shared some of his passion for how he designed the product! With that level of passion I’m not surprised it’s such an excellent product! Thank you!!
Can't talk up the staff and service highly enough. Especially Janna, who couldn't have been more helpful. And whose assistance made the transaction from understanding my custom built needs to delivering the finished product without any complications. Very happy with the finished product and at a great price. Very happy to deal with Stonegate Industries again. 👍
